Service Engineer Request Form * First Name Last Name Your Email Address * Your Company Name * BDC Order Number * Date the job was installed / Approximate date if unsure * MM DD YYYY Details of Service Work Required * If possible, send corresponding photos/videos over to our service email - service@bdcaluminium.co.uk Name of Your Customer / Site Contact First Name Last Name End User Contact Number * (###) ### #### Address where the work is to be carried out * Address 1 Address 2 City State/Province Zip/Postal Code Country What action has been taken by you to date? * Please note, we will not attend site until the issue has been looked at by yourselves initially. If known, detail what parts are required * Please note, our service engineers are employed to rectify problems from manufacturing or product defects. It is not for problems caused by fitting. By submitting this form, you are confirming that should the engineer find that the fault is due to a fitting fault and not genuinely requiring a service call, we will charge you for the service engineer’s time (£350 per day +VAT) and travelling expenses (£1.50/mile). * Please tick to confirm Thank you for submitting your service request! One of our service team will be in touch.